My mother has used the services of Forget Me Not for 6 years now. This has worked out well for not only my mother but my sister and myself because we have total peace of mind when we cannot get to see her. Never more so than during “lockdown”. The carers were her only visitors and looked after her really well. They even arranged for her to have voluntary shopping which was a godsend. They always go the extra mile – going back to check on her when necessary, calling the doctor if required and even collecting urgent medication. I am kept informed every step of the way. I can only say a huge thank you to all the staff at Forget Me Not.
Forget Me Not carers have looked after my wife for about 5 years now and they are doing a remarkably good job. We feel it’s important to build up a good relationship with a small group of regular carers rather than having to deal with ever-changing different carers. Forget Me Not manages this very well, as we have a small group of carers who know my wife and the care she needs well, and have become more like friends than carers over time. I would recommend Forget Me Not Care to anybody who needs to organise home care for themselves or a loved one.
For the past 18 months my mother has received care from Karen and her group of carers. They are kind, conscientious and caring, and we know we can rely on them to visit my mum when they are due to. My mother has Alzheimer’s and needs routine. Having a small group of carers on regular basis has been a core part of her accepting and trusting those people, and has enabled us to have the care that we needed to put in place. Though she no longer realises why she has care, she accepts them as a normal part of her day. Communication is great, and if there is ever a problem, we know they will contact us immediately. Also, they have taken on extra tasks and increased care with no problem, and always seem cheerful and happy to help. I am a nurse, and having worked within the home care sector for almost 20 years, I am more than satisfied with the care my mum receives, and would not hesitate in recommending this care agency to anyone who asks.